Showing posts with label newsroom culture. Show all posts
Showing posts with label newsroom culture. Show all posts

Sunday, 24 March 2013

An unnecessary parting shot

I had a bit of a think before adding to the Allyson Bird 'Why I Left News' discussion. If you haven't read it, the link will take you to a post that obviously comes from the heart about a decision that has caused her a lot of anguish and consideration. 
However. 
Days later, this paragraph is still sitting very badly with me: 
 "I can’t imagine anyone outside of an affluent family pursuing a career with so little room for financial growth. And I wonder: Would that well-to-do reporter shake hands with the homeless person she interviews? Would she walk into a ghetto and knock on a door to speak with the mother of a shooting victim? Or would she just post some really profound tweets with fantastic hash tags?"
Right up until that paragraph it was a sympathetic and poignant post about leaving journalism. But it lost me here.

There are plenty of J-students out there, from both ends of the economic scale, slogging their way through school, creating university newspapers, producing multimedia work for their portfolios, and scrubbing up for work experience.
They know anyone who posted fantastic hashtags but came back without the story would have the career lifespan equivalent of a mayfly. 

If you're in or contemplating journalism as a career you'll be aware the job market is dwindling and the pay and hours are far better in other trades.
People leave journalism all the time for all sorts of reasons. The pay, disillusionment, the shift towards multimedia, the backlash of said shift, the cutbacks... that's typical of the workforce in a disrupted industry. 
People also left when journalism was a very good living indeed, with an expectation that expenses were works of fiction, lunches with contacts lasted all afternoon, and features meetings  included a nice cab sav in the office library. 

Over the weekend, some other assumptions were made about why someone left journalism. You should read the repercussions of that, here.

I've worked with graduate trainees from wealthy backgrounds who were just keen to get a byline and do a good job - I'm sure we all have. 
I sent one to a hellhole estate where readers had found drug needles in the local playground to do the story. I expect it was her first experience of major scale poverty and deprivation as a way of life, but she pitched in to clean up while interviewing the mums and came back with a good story. She accrued even better contacts - they thought she was great.

But journalism - in the UK, anyway - isn't just attracting the Trust Funded (I don't think  it ever did, to be honest).  
It's not a pursuit of the middle classes; most of my first year as a full-time journalist was spent wearing my mum's skirts and blouses - and I didn't even have college debts to blame because I didn't go.
 

Neither did being broke make me a paragon of empathetic reporting. When I got sent to do my first 'flea infestation in council house' story - that hardy perennial of early summer newsdesk calls - I was horrified to find myself perched on a couch in a sitting room where the walls were covered in living black wallpaper.

I was quietly happy the occupier did not offer to shake my hand.  I developed my photos, filed my story,  it went in the paper and that was all my employer expected of me. 
Go out, get the story, file it on time; rinse and repeat. 
If you can do that, rich or poor, you'll be a good journalist.

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Monday, 30 July 2012

11 thoughts about tolerance. (And why it's over-rated)

Rage Template
I'm starting to think social media has made me a less-than-tolerant communicator when it comes to certain issues. This is why: 

1. I assume everyone has already seen whatever Twitter is buzzing about and so knows what I'm talking about.
2. "Because it's wrong" is not a comprehensive and thorough enough explanation of why I detest MSM plundering Facebook photos SO MUCH. 
3. I feel uncomfortable if people I know personally have egg avatars. I also make this plain until they upload a photo in self-defence.
4. I forget Scribd is not a verb, and that using it does not auto-translate into "handy way to share and embed a pdf accompanying an article".
5. My heart may sink at Powerpoint but should remember any involuntary groan of anguish I emit when confronted by another sodding Prezi will cause the speaker to react negatively.
6. I work on the basis that linking to a source for more information has permeated Real World consciousness. And I get cross when that assumption is confounded yet again.
7. I assume general understanding that correct attribution of Flickr or Instagram photos to rightful, consenting owners is a basic principle of use. This should not be a water-on-stone issue.
8. Talking about adopting an Agile ethos may cause others to believe I want them to run around at speed. I should check for blank or anxious expressions before continuing the conversation.
9. Tweeting to colleagues sat 10 feet across the office is no substitute for a conversation - but it is often faster, more effective and easier.
10. I believe there is a special circle of Hell for people who copy others' thoughts on Twitter and pass them off as their own. By incredible coincidence, several people all thought of this bon mot on Saturday, for example...
I remember back at nine o'clock when this were all fields.
11*. I don't understand why the internet seems to demand lists are made in 10s regardless of whether it's required or not. *frowns at Huffington Post and Mashable*


* See? I also have zero patience with anyone who would admit to doing something "because the internet demanded it".
My tolerance levels are not what they were. And, to be honest, that's fine by me.

Flickr photo courtesy of jcoolmoonster
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Thursday, 10 May 2012

The responsibility of learning

I always find the Pew Research Centre data fascinating - the information is all based on US findings, of course, but it's a wonderful insight into the way people think (and, given the right technology, operate). 

The latest one - Learning in the Digital Age - is no exception. It's packed with stats and graphs, although my personal favourite slide is this one:





74% of smartphone users are sharing where they are and what they are doing there. A later slide says 52% of adults are on social networks (I would have probably guessed higher, probably due to my own bias)  
If mainstream media organisations can't find a way to tap into these people - collaboratively, editorially and commercially - we may as well pack up and go home. Although some of the information pertains to libraries and librarians, it inevitably has resonance with me as a journalist. 
Like this slide 



From a media point of view, you could say "We report best passively..." has been replaced by "We report best actively" - the engagement, collaboration and transparency that newsrooms should strive for is just the same. 
And, taking the last part of the sentence into consideration, I believe we should manage our own learning. 
Training is vital, and no one should be expected to be able to produce edited video without having some idea of how to go about it but when it comes to learning about social media, data tools, mapping, sharing, online tools that make doing the job or telling the story easier/better/richer - from Audioboo to Zemanta- there is a responsibility to keep up with what's happening.  

Learning on the job is part of the job. Whether it's listening to colleagues, reading tech blogs, following interesting people on Twitter (it even suggests who you should follow now, after all) or Quora, asking questions.... learning about the new tools of the trade comes down to putting your journalist abilities into good use.
After all, it is better to light a candle than curse the darkness. 
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Friday, 8 April 2011

In a glass house, throwing stones?

This started out as a tweet rather than a blog post but it's going to take more than 140 characters. If I were microblogging, I'd settle for saying I disagree with Kelvin MacKenzie's views on getting into journalism and the mertits of college courses, and leave it at that.
But I think it's a bit more complicated than he has it. Here's an except from the Independent piece (the full article on the Indie is here and I notice that over the space of a day it had moved from being described as his article to an interview with him - see Journalism.co.uk's post on the attribution here):
"The best way to become a journalist is to go down the route I was forced to follow as not only did I not sit A-levels I only got one 0-level despite taking 15 of them over two different examination boards. Only a special kind of talent can achieve that result. So my advice to any 18-year-old is try and achieve three decent A-levels, go to a local paper, then to a regional, and then head out on to nationals or magazines by 21-22"
Disclosure:  It is my personal view that if MacKenzie knew anything worth talking about with regards to journalism the Sun's shameful and inaccurate coverage of the Hillsborough tragedy would not have happened. This is an editor whose paper published lies, who then apologised for those lies and then proceeded to backslide on that apology; should aspiring journalists really be influenced by his opinions?

The controversial front page of the Sun.Image via Wikipedia

However, I can (just about) see the point he's trying to make because my meandering journalism career path started when I left school, aged 18, and started on my local paper as a junior reporter. From there I progressed to a bigger weekly (which paid for my training and got me through the NCE) then on to daily regional newspapers; I wasn't interested in broadcast, or the PA/nationals route. Eventually I wound up where I am now, editing a newspaper and a website. I'm not sure where Nobu is, or been invited to the Ivy, but I have had a damn good laugh over the years, and some corking stories (some of which were even printable).

But as I've said before, I got my foot in the door of my local paper because my mum worked there and the editor knew me. Yes I had to prove myself after that but I suspect I wouldn't have even got the chance without such an advantage.
And from my own experience of interviewing prospective employees, some sort of benchmark is vital; not many candidates without some form of journalism qualification get far in the selection process on daily regional papers.
That's because it's a brave interviewer who gambles on someone just because they sense a spark of something, with nothing other than a gut feeling to back it up. 
Probably that was an approach that worked a few decades ago but now? I suspect not.
The traditional 'promoted-to-a-position-where-they-can-do-no-more-harm' roles are dwindling. How many regionals now have full-time writers whose raison d'etre is solely to write a whimsical Saturday column and putter together the Looking Back round-up from the archive?
If you take someone on, you'd better be damn sure they're good (or willing to monster them until they quit - and that's something else that doesn't happen so much now, thankfully) because otherwise you're adding a passenger to a stretched newsroom.

But what to make of this, from Hold The Front Page, on April 8 (same day as the Indie article)?
The University of the Creative Arts will no longer accept new entrants for its BA degrees in Motoring Journalism or Leisure Journalism, which are based at its Farnham campus, although current students will be able to complete their courses
I don't know, because the article doesn't specify, whether these Motoring Journalism and Leisure Journalism courses are tailored towards print (if so, magazines, one would imagine/hope), digital media or broadcast, or whether past alumni have got jobs in their chosen specialities, or whether it's geared (no pun) towards freelancers, but those are fiercely-competitive, niche roles if you're planning on working in mainstream media. 


In regional papers where I've worked, press trips got handed to reporters as rewards or allocated in a names-in-a-hat basis. Leisure journalism? It's often part of feature-writing remit, along with the ability to pen true-life stories, wax lyrical about interior design, and make celebrities sound sensible in print. I've met one journalist in my life -one - who's job was to travel the world testing spa resorts; she worked for a high-end lifestyle magazine in the USA.


Similarly, there aren't that many motors journalist jobs in the regionals; these tend to buy motors copy off PA, retired ex-staffers who fancy tootling around in posh cars and writing about it, or from staffers who are enthusiasts (A colleague and I once set up a motorbikes section purely so we could play on fast, shiny bikes). 
Motors pages for national titles seems increasingly to be the preserve of celebrities, some of whom came through a journalism route. 
That leaves broadcast and digital media, of course, but the number of jobs on offer is so vanishingly small, and the competition so fierce, would you run up student debts on the off-chance that you would get a post in your speciality straight away?

No wonder there were only three subscribers for the motoring degree, and none for leisure. Those three have moved to the journalism course which is, I reckon, a far safer bet for them and a much better investment of their time and money. 
Many journalism colleges do a good job of providing entry-level journalists for local papers (I can't comment on broadcast courses but I've seen print colleagues who came through the college route cross into TV after excelling in video journalism while working for their local papers). 

And it's a sweeping generalisation for Kelvin MacKenzie to describe all courses are 'make-work projects for retired journalists'. There are a number of journalism educators whom I admire and who definitely don't need me defending them because it's an indisputable fact that they are excellent at what they do. 
 
If and when newly-qualified students do get a job with their local newspaper, of course they will continue to learn. I've been doing this for 20-odd years and every damn week I learn a new, sometimes harsh, lesson; I bet lawyers, teachers, civil servants and care workers say the same thing. Learning on the job is not unique to Journalism.
Ironically, in the penultimate paragraph he asks: "What do you need to know about the law? If you want to avoid libel a) be accurate and b) have the goods. If you haven't got the evidence you'll get sued".

So here's a final thought from me: Just where was the evidence for the Sun's Hillsborough front page?  


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Friday, 17 December 2010

"A new kind of thinking is required..."

Image representing iPad as depicted in CrunchBaseImage via CrunchBaseI read Judy Sims' excoriating blog post on (some) newspaper execs today; it struck a chord with me in the light of my last post on five things I thought newspapers should do next year as she also has an issue with the iPad goldrush:
"So along come the steering committees, working committees, pay walls and subscription models and the dream that consumers will be willing to pay for their rarified opinions despite the countless free alternatives.  And along come the $30 million iPad apps that attempt to recreate scarcity by rolling back the clock to when news was a once-a-day occurrence and the public didn’t expect to comment, contribute or find links"
 You can read the full article here. If you happen to be a newspaper executive, I suggest you move anything breakable off your desk first...


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Sunday, 6 June 2010

Why it's time to throw away the dummy (or whatever it's called in your newsroom)

If you know what this is...



...the chances are you've brushed up against newsdesk or page design in a newsroom at some point. Everywhere I've worked it's been called something different - The Book, The Plan, The Dummy, the Flatplan - but recently I've started wondering if it should be called The Box, because we think inside it.

Tuesday, 23 March 2010

Newspapers and Ronald McDonald - guest post by Neil MacDonald

I was talking to friend and colleague Neil MacDonald (over on Twitter as xxnapoleonsolo) the other day about dodos. It had been a long, rather difficult week, and I happened to express the opinion that dodos deserved everything they got, as they hadn't been able to evolve fast enough to overcome changing circumstances.The rather tortured parallel I was drawing was with certain sectors of the newspaper industry; it had been, as I say, a rather dispiriting week.
Anyway, Neil (the seasoned blogger behind the truly excellent Scyfi Love blog) came back with much better example of his own. I told him he should blog about it and he did - but since it doesn't really pertain to science fiction I'm hosting his thoughts here.
Over to you Neil:

Wednesday, 11 November 2009

Worst work experience email ever?

Today brought what can only be described as the worst appeal for work experience with a newspaper I've seen in two decades of working in a newsroom. It is a genuine application - in case you were wondering - and I wanted to share it, verbatim, missing caps and all, because I still can't quite believe someone thought this would be sufficient.
Names have been removed to spare blushes (honestly, I am too nice sometimes):

hi my name is *** i will love to no if i can do my work X there at the [newspaper title] will u ask your boss for me if i can cal u get back to me plzz asap thank u m8t 
 The email address was equally great - an abbreviation of the applicant's favourite football team, with the phrase 'badboy' tacked on the end.
When I was a junior reporter, a long-suffering and kindly sub gave me my own spelling book so I could note down and correct my many errors. I suspect even he would be a bit thoughtful at the prospect of tackling this applicant's shortcomings.

Saturday, 4 April 2009

Newsrooms - who needs 'em?



The 'Newspapers are dead' discussion looks set to drag on (and on) without any real conclusion or particularly illuminating insights but there is a side debate that does interest me: Do we still need newsrooms?
I read the Journalism Iconoclast blog regularly and was intrigued by a post there recently that suggested: Telecommuting can replace the office. Basically, it asks why we still need expensive newsrooms in a networked age.

And it's an interesting question; I confess that I look around my newsroom sometimes, as I sit on our new central hub in the Liverpool Daily Post & Echo HQ, and wonder whether we all need to be physically 'at work' to be at work.
Newspapers have already discovered they don't need to have their HQ in a city centre. It's a thorny subject, but I have no issues with journalists being based in purpose-built, modern unit by a ring road any day; it's not geography that connects us with our audience - it's how we engage with them, and our willingness to do so.

How would a newsroom operate in a virtual world? Theoretically, I don't think it would be particularly tricky; the biggest challenge would be convincing people it could be done.
You could conduct news conferences and meetings via webinars, use Skype to talk to colleagues/contacts for free, log into the system remotely - whether you're a designer working at home or a reporter filing from the town hall - chat to colleagues via Gtalk, hold group discussions in Friendfeed rooms, use Yammer, Ning, Twitter, Seesmic to interact and add that important social element to the working day. Of course you'd need an office base of some description, and there would always be some hardy souls who would have to use it, for real-world meetings, training, appraisals and other mundane workday issues.

But would workers accept it, perhaps even welcome it? There's the argument that says, you get creative people in a room together, add a bit of banter and gallows humour, and you get better newspapers. And then there's the argument that says better newspapers come from being connected to the issues that affect those communities they serve.

Personally, I'm leaning more towards that latter argument as time goes on. I've never done the telecommute thing in earnest (just on odd days - usually thanks to the weather or transport problems) but I know journalists who have, and who found it made them more productive.

So in considering the question, I have to try and separate what I think could be a working future for journalists from the nostalgic glow I have for newsrooms. Because they can be the most bizarre, wonderful places to work - I've seen typewriters thrown through (closed) windows, found reporters sleeping under desks after a night out and witnessed an impromptu whippet race on a lull in an election night. I have also sat and learned from some of the wisest, most tolerant and generous journalists that ever made a shorthand outline.

I would be sad to see newsrooms go the way of the office pub, but I think it's inevitable - and we will see it start happening within the next couple of years, as the economy picks up and property prices begin to recover.
The loss of the newsroom bubble could be the catalyst that really gets journalists using online social media, becoming more like beat bloggers in their respective patches (be that geographical or specialist subject) and engaging with communities.
I don't think anyone would mourn the loss of a newsroom if it meant journalists, and the newspapers that employ them, were more connected, successful, interactive and aware of the issues affecting their readers.

* By the way, if you like the cartoon it's from this site.

Wednesday, 13 August 2008

When should newspapers break exclusive stories online?

How does a newspaper define an Exclusive? Is it a story it has to itself; a story it publishes before anyone else, or - on occasions - a story the publisher is sole owner of because, frankly, no other media outlet cares?

The Online Dictionary defines exclusive as:
* Not divided or shared with others
* Excluding much or all; especially all but a particular group or minority
* Single: not divided among or brought to bear on more than one object or objective

Interesting definitions... particularly as the words 'excellent', 'interesting' or even 'good' are conspicuous by their absence. And yet, for newspapers, that is how we regard an Exclusive; as a 'good' story - something interesting. But how often does an Exclusive story turn out to be 'this is a great story that you simply cannot afford to miss'.(On the occasions that definition might apply it can also morph into a 'World Exclusive'.)

Exclusive can also sometimes mean: 'We've got this... no one else has... um, we think... although that might change in the hours between us designing the front page and the paper being distributed..."

I was involved in some fairly lengthy discussions this week which, essentially, revolved around what was an Exclusive. And during a break I indulged in the Web 2.0 equivalent of askin' the Magic 8 Ball; I called on Twitter.

The tweet read: Debating the issue should newspapers break exclusive court cases online or wait to go to print. Twitter - your thoughts please?
Obviously those on Twitter would be more likely to be biased towards web-publish first, but the reasons posters supplied were very strong: "There is an expectation now that things go online first"; "You will get the respect of your readers for immediacy and increased followers" (a good point - build readers online, build advertiser interest); "break 'em online - how many people buy a paper to see a court story you know is exclusive"...



"How can a court case be exclusive? It's a public hearing" was another point raised.
Now, Patrick Smith from Press Gazette has considered the 'contemporaneous court reporting online' issue in an excellent post here.
I want to consider when papers should break stories online first - starting with the problems inherent in that phrase when papers should break stories online first.

For me, the continuing distinction between a newspaper's print and online products is just another extension of the 'journalist as gatekeeper' debate - when do we decide to share things with our readers and when do we let them have (some) information? This, I think, is the reason the US citizen journalist blogger industry is so strong - they get the information, push it out there and collaborate with their readers who interact through comments; through social networks blog news posts can take on a life of their own.

At the most basic level, when I posted a tweet about a serious road accident near my home on Tuesday night, I was depriving my newspaper of an exclusive. But that's social media - people who witness incidents now don't automatically tell their local paper; they update their blog, their status, share links, photos or videos online - this is what we are up against and what we have to be able to compete with. This is also a phenomenon that is only going to grow. Exclusive is an empty word unless you can prove that no other person knows about the story - that it hasn't been shared on a forum, Twitter, a MySpace page, a niche blog.

The question is, do readers prize exclusives more than they prize information? Would being a part of the conversation - through comments, related links or perhaps tracing the geographical development of a story via a map - be more valuable to them than the fact no other news outlet had that particular tale?
If the answer is yes, then where does that leave the printed page? Well, for me it leaves us with a choice: We can break the exclusive any way we can - get our multimedia brands associated with being first and best for pushing the story out there; Or we can hang on, keep promoting our print exclusives, and try to protect the print product for as long as possible.

These aren't easy choices - these just don't exist in the changing world of Newspaper Journalism. But the fact is that 'Exclusive' on a splash page won't halt the decline of our print readership.
'Exclusive' has been a word much loved by newspapers for decades but, funnily enough, it means far more to us than our readers. It's our badge of honour - our little dig at the competition. If we insist on holding back our exclusives, we may just be digging our own grave.

Tuesday, 20 May 2008

Too much paperwork - too little paper work

I'm fed up. I've done nothing but attend meetings, shuffle paperwork and answer the telephone this week. And when I'm not doing that, I'm being hunted down by people who want to make my life more difficult or just subtly shift more work onto me.
I'm naming this phenomenon geo-nagging (i.e. the ability of others to find me, wherever I may be, and give me problems) and I've Had Enough.
The latest random act of geo-nagging was someone I had never even seen before (probably using GPS) tracking me down so he could refuse to move chairs for a meeting. The chairs weren't fixed to the floor you understand... but they weren't being moved by his staff either.
Life was much simpler when you just had to negotiate your way past the loosely-tethered rottweiler to push a doorbell that may or may not work and then wheedle your way into the front room of a family whose little darling had just been banged up for some random thuggery - and then persuade them to talk about it.