Monday, 29 July 2013

Niches, newsrooms and a new type of journalist

Eavesdroppers, it's said, never hear any good of themselves.
As it happened, I wasn't eavesdropping but I was sat in close proximity to a conversation that I couldn't help overhearing. 

It was at a higher education establishment and a department member was explaining to a colleague how to get something in the local paper. 

"What the newspaper will want is pretty much a fully formed press release they can put straight in the paper," he said. "I've done this before and it works; they won't do it if you phone them up and ask for a reporter to do it."

"Give me a template them," his worried colleague replied. "I've never had to write anything for the paper before."

"Oh," came the reply, "it's easy - anyone could do it."

While I cringed to hear the job so casually dismissed, a part of me also wondered why several thousand pounds a year needed to be charged to turn base metal students into journalist made of solid gold if "anyone could do it".
However, since it's pretty much accepted that you have to have a degree and advanced formal training to do the job - 
Wait. What?

Look at that - a wind of change just blew right by me.
The interesting thing about this ad is that while you must have  a commitment to a career in digital media and a high level of current affairs knowledge, you don't need your Law, or your Newspaper Practice, for 100wmp shorthand. In fact, the word 'degree' doesn't appear on the page.
Ok, the job is for a year and there's no guarantee of any permanent work at the end of that time, but it does show how the industry is trying to shift towards new paradigms of resource and culture, and that the accepted recruitment requirements for the new world are very different. 

Newsrooms are evolving; even in the ambling world of print media there's an understanding that, to borrow a phrase from Terry Pratchett, 'old gods do new jobs'.
If you're a reporter, your role in gathering  and creatingcontent is vital, but how that content is used, displayed and packaged - social, mobile, desktop, print - is changing all the time and working out how to serve print and digital masters well and fairly is a constant pressure. 

A new website or an e-edition, or a vibrant social media presence, have value to an audience only as long as the content is unique and compelling. Shovelware won't cut it, rss-pumped links won't and neither will writing the same story to different lengths or (personal bugbear) putting a few pars on line with a x-ref to the next day's paper. 

 In print newsrooms there are new niches that exist even if we aren't aware of them or haven't considered what they mean yet. 
Community management is a mostly-acknowledged necessity these days, but what about live management, and the importance it plays across all platforms?
Knowing where your readers are at  any given point int he day, why they're there at that point, what brought them/what kept them, for how long, and where they went afterwards - these are key questions we need to know. And when they come calling, they expect to find good content.

So niche roles that we didn't realise needed to exist two or three years ago are now glaringly apparent. 
Roles like the ability to convey, clearly and accurately, real time information in a conversational way, to package web content in a way that adds value, and doesn't game page views, to appreciate SEO and live audience statistics, and to understand how these ebb and flow in response to user demand on the website or mobile site, or to run an informative and accessible live blog that doesn't just turn into a slew of imported tweets from other streams. 
Every newsroom needs these things, like they need a health reporter, or a night editor. These aren't roles that we can manage without, and that's without getting into the need for even basic data journalism, an excellent grasp of social media, and some audio/video capabilities. 

A plumber would have to probably face training courses and a set of exams before being abe offer new services; in the resource-controlled world of newspaper publishing, retraining and acquiring new skills needs to happen on the job. 
What also needs to exist is an environment that allows that, and in a time-pressured newsroom, that may be the most precious resource of all.

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Sunday, 14 July 2013

My 'interesting reads' roundup (weekly)

  • Mobile, we are constantly told, is the New Thing. Good post on the NYT drills down into the rise of mobile picture messaging and what it means for communication - and for those fast enough to get on a gathering trend "Images sent between cellphones are on the rise as text messages continue to fall, according to CTIA, the trade association for the wireless industry. An industry report released this year said 2.19 trillion text messages were sent and received in 2012, about 5 percent less than a year earlier. In comparison, MMS, or multimedia messages that include photos and videos, grew by 41 percent to 74.5 billion in 2012."

    tags: mobile photo-sharing

  • The Atlantic looks at the less-discussed aspect of media disruption - the loss of diversity in newsrooms. Really interesting read; I'd be interested to see what the UK situation was.  Why does it matter, from the business perspective, if newsrooms don't reflect society at large? Because publications need readers. Robert Hernandez, assistant professor of journalism at the University of Southern California, attributes a decline in reader engagement to the fact that so many people don't see themselves reflected in coverage. "When I left The Seattle Times, I was the last Spanish speaker on staff," he says. "There would be crime stories-- and I'm the web guy-- and they called me over to translate interviews in Spanish."

    tags: newsroom diversity journalism atlantic

Posted from Diigo. The rest of my favorite links are here.